When will I receive a bill?

You will receive bills for services rendered, e.g. registration, transfers etc.


Making up a bill regarding depositing credit on your account or before depositing is not possible, since this does not constitute a rendered service from our side.


The bill will be created for rendered services by the end of the month. You can download them under the menu item "Invoices". Additionally, the invoices will be sent to the e-mail address which has been deposited in the master data or to a varying billing e-mail address.


In case you simply need a payment receipt, you find this in form of a PDF in the customer area under “Credit account”.