If you have received a request from INWX to verify your contact data, we need a document confirming your name and address.
Upload a document showing your name and address to our customer area. You can find the upload page under Settings / Customer Documents.
Then assign the document to the corresponding domain contact and select “Contact Verification” as the purpose. Please ensure that your name and address on the document are complete and clearly legible.
We accept the following documents for verification:
- ID card, passport
- Certificate of residence
- Residence permit
- Company register extract
- Articles of incorporation
- Electricity, gas or water bill
- Bank statement
- Tax certificate
Once you have uploaded the document, our team will review it. You will then receive an email informing you whether the verification was successful.
If you received the verification request directly from the registry—i.e., the authority responsible for your domain extension—please follow the instructions in their email. Unfortunately, we are unable to provide further assistance in this case.
Why do I need to verify my details?
Under the requirements of the NIS2 Directive, INWX as a registrar, is required to ensure that domain registrant details are accurate. Depending on risk checks, verification may be requested in certain cases. If the verification is not completed, the domain in question must be temporarily deactivated. You can reactivate your domain at any time by completing the verification.
Do I need to verify each domain separately?
This verification is required only once per domain contact. After a successful review, the contact is considered verified—also for other domains that are already registered or will be registered in the future.